GravenReach Media Our own system, on sample data
CRM for agencies

Every client in one place

One place for an agency's inbox, pipeline, approvals and receipts.

The sample shows our own system, on sample data. The client portal is next. Every client, person and amount on this page is invented.

How a client moves through it

From an enquiry to an invoice

An email arrives and is attached to the client it belongs to. The client's board shows what each service is doing. Work waiting on a yes gets its answer, and the estimate and invoice follow. Each step opens the screen where it happens.

  1. 01InboxEvery email, file and request lands in one list and is attached to the right client.See the screen
  2. 02Client boardOne page per client: the stage they are at and what each service is doing.See the screen
  3. 03ApprovalsWork that needs a yes or no, decided in one tap, with the time kept.See the screen
  4. 04MoneyEstimates with line items, and invoices marked draft, sent, paid or overdue.See the screen
What comes in

Nothing lives in someone's inbox

Files and requests stop living in one person's email. Each one is attached to its client from a single list, so anyone on the team can pick the work up.

01 · Inbox Close-up of the Inbox: three emails, each with what arrived, how many attachments and their file types (jpg, svg and pdf).
Every email, file and request lands in one list, and each one is attached to the right client.
02 · Client board Close-up of a client board: a piece of work called Homepage hero options, three of its steps ticked, the last one waiting on a choice, with Approve and Reject buttons.
One page per client: the stage they are at, what each service is doing, and what is waiting on a decision.
What goes out

Decisions and money, on the record

A yes or a no is never lost in a chat thread, and every invoice shows where it stands.

03 · Approvals Close-up of an approval: Homepage hero options, three of four steps done and in progress for 2 hours 46 minutes, the last step waiting on a choice of option A, B or C.
Work that needs a yes or no shows how far it has got and what it is waiting on. The decision is kept with its time.
04 · Money Close-up of the invoice list: four sample invoices in rupees, marked draft, sent, paid and overdue by five days.
Every invoice is marked draft, sent, paid or overdue, with the estimates it came from on the same screen. The figures are samples.
What you get

Your agency, set up in it

We set this system up for your agency, with your clients, their approvals and your money in one place, so your team stops chasing threads and spreadsheets.

This version is for your own team; the portal your clients log into is next. Estimates and approvals are tracked here, and payments are not taken through it.

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